OUR SERVICES
MELCOM CONSULTANCY SERVICES (MCS)
Total dedication towards client is our commitment.
OUR SERVICES
We provide quality services
We will make sure that the clients business plan and strategy blend
with our services. We have the ability to shape our assessment process to reflect the specific requirements of our clients. We offer cost effective solutions to meet clients out-sourcing & staffing needs. Total dedication towards client is our commitment.
FIELD COLLECTIONS & VERIFICATION
(MCS) pioneered in field collection (debt recoveries) and verification (documentation)
Some of the major KRAs and highlights are as follows.
- Driving Collections Activity for both telecom & finance sector through tele calling &
Field Collection. - Own facility for Out – Bound Tele calling shop For Soft Bucket Collection Portfolio.
- Dedicated Resources for field visits risk wise.
- Exposure to multiple area & multiple locations.
- Own Performance tracking tools for all agents & strategizing course of actions.
- Consistently delivered 95%+ resolution in soft bucket for All locations.
Strict adherence to the Govt & RBI norms is always our priority.
We at MCS conduct trainings at all levels to check the core competency for us.
Surprise audits are one of our strengths which ensure zero surprise delivery.
RISK MANAGEMENT
MCS caters the entire range of risk management at all levels.
- Some of the key highlights as follows.
- Collection Management.
- Credit & Processing.
- Portfolio Management
- Document Back Checking.
- Risk Assessment.
- Scoring & Categorizing.
DETAILS OF COLLECTION WORK
- BAJAJ FINSERV ( PL).
- IDFC FIRST Bank (PL & BL).
- mPOKKET.
- MONEY VIEW.
- KREDITBEE (Tele calling).
- INDIFI (Caspian, CLIX, Edelweiss, FICC, IIFL, Riviera, UGRO, GSFT, Incred, Northern Arc & DMI).
- FULLERTON INDIA CREDIT ( RULAR – Tele calling & Hybrid).
- NAVI FINSERV ( Tele calling & Hybrid).
- KOTAK MAHINDRA BANK (On Process).
- KHATABOOK.
CORPORATE OFFICE
Address: 15/1 Sahapur colony plot no 345, New Alipore. Kolkata 700053
BRANCH OFFICE
Address: 296 (old-28/7) Sahapur Colony, New Alipore. Kolkata 700053
CONTACT DETAILS
Phone: +91 8585040010
EMAIL US
info@melcom.in
© 2023, MELCOM CONSULTANCY SERVICES. ALL RIGHTS RESERVED.